Prices depend on the service and your stylist level, and we price many things by hair length/thickness rather than gender. The most accurate answer is always our live price list. If you want help choosing what to book (trim vs restyle, etc.), we’ll happily advise first.

Colour pricing varies because it’s driven by time and product: length, thickness, your starting point, and the technique (balayage, foils, full colour, correction). Our price list gives guide ranges, and for big changes we’ll quote properly after a consultation. No nasty surprises, promise.

Because it takes more time and more product to do it properly. Longer, thicker or textured hair often needs extra sectioning, careful saturation, and longer services, especially for colour. If you’re unsure which pricing tier you fall into, send a photo or pop in for a free consult.

In our pricing guidelines, most colour services include a toner (everything except a T‑section). Toner is what keeps blondes creamy, brunettes glossy and colours looking ‘finished’ rather than “I just bleached this in my bathroom”. If you’re booking online and unsure, ask, us. Easy.

We’re a cashless salon. Payments are by visa & mastercard or other approved electronic methods only, and deposits are taken to secure bookings. For weddings/events, we can also invoice so you can pay online. If you have a specific payment need, tell reception early and we’ll talk through options. We don't take Amex.

Yes, gift vouchers are available for use at our locations and can’t be exchanged for cash. Unless we’ve stated otherwise, they’re valid for 12 months from purchase. If you’re gifting a ‘hair makeover’, we recommend gifting a value amount rather than a specific service, so it stays flexible.

Totally optional. In the UK most people tip by rounding up, leaving a fiver/tenner, or tipping when service feels above-and-beyond, and especially in larger salons. But you’ve already paid for professional work, so don’t stress. The best ‘tip’ is clear feedback and rebooking if you’re happy.

Yes, free consultations are available, especially useful for colour changes, corrections, extensions and anything ‘bespoke’. It’s a relaxed chat where we look at your hair, talk goals, maintenance and budget, and agree what’s realistic. If you’d like, we’ll patch-plan and quote before you commit.